Negotiation 101

This year, it was great to work with you.

 

On the one hand, you were super effective.

 

On the other hand, you have made mistakes that cost us a lot of money.

 

What can you offer now to compensate for the losses?

 

Alright, what if we give you 50% more customers to work with?

 

Great, we had planned to give you 100% more. What can you offer now?

 

These are negotiation basics: escalation.

 

Start low, and gradually find your way to the top.

November 10, 2020
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